FAQ

USAGE

1. Why should I clean my watch?

  1. Extending the lifespan: By cleaning your watch regularly, you ensure that your timepiece remains in good condition and lasts longer.

  2. Hygiene : When you wear your watch it attracts dirt, dust and sweat which can lead to bacterial growth and unpleasant odors. Cleaning your watch ensures that it stays clean and hygienic.

  3. Appearance : You just want a shiny watch on your wrist and not one with dirt.

  4. Movement Protection : Dirt and dust can build up in the watch movement, which can hinder its operation. Cleaning your watch can help keep it working properly and prevent long-term problems.

  5. Value retention : If you have a valuable watch, cleaning it can help retain its value. A well-maintained watch will retain its value better than a dirty or damaged watch.

2. Are your products safe to use?

Sure! Our products are very user-friendly. Clean Your Watch is safe to use on steel watches. It is gentle enough not to damage delicate materials such as precious metals (gold, silver, platinum, etc.) and stones, but powerful enough to effectively remove dirt.

3. Which watches are your products suitable for?

Clean Your Watch products can be used for all types of watches, classic, sports, digital, etc. The most important thing is that they are moisture resistant or better yet, waterproof.

4. For which materials can Clean Your Watch products be used?

You can use our products on all steel, precious metals such as gold, silver, platinum, but also for gemstones such as diamonds, pearls, brilliants, crystal, etc.

5. How long will the Clean Your Watch Kit last?

It depends on how much you spray and how often you use the kit. The Cleaning Spray is 100ml and you can certainly get 600 sprays out of it, which is more than a year if you clean your watch weekly. The Shine&Protect spray also lasts about a year with weekly use.

6. Can I also use Clean Your Watch for my jewelry?

You can also safely and effectively clean and make jewelry shine again with the products of Clean Your Watch. Safe for all precious metals and gemstones.

SERVICE

1. When can I receive my order?

Within 1-2 working days for the Netherlands and Belgium . Other countries 1-10 business days.

2. Can I return my order?

Yes, within 30 days after purchase you can return your package. The condition is that it is unused. If it turns out to be used, we will refund 50% of the purchase price.

3. What are the shipping costs?

For the Netherlands the shipping costs are €3.95 for a postal package. For Belgium the shipping costs are €7.95 and for Germany €9.90. If you want to ship to another country the costs will be calculated when paying in the shopping cart.

Attention! Always check if your watch is waterproof and make sure the crown is screwed all the way down!

1

Cleaning Spray

Spray the Cleaning Spray directly onto the watch and the steel strap. Spray generously so that the liquid can loosen the dirt well. (If your watch is very dirty, rinse it under the tap first).

Spray the Cleaning Spray directly onto the watch and the steel strap. Spray generously so that the liquid can loosen the dirt well. (If your watch is very dirty, rinse it under the tap first).

2

CYW Watch Brush

Use the special soft CYW brush to clean the watch properly. Always wet the brush before use!

Use the special soft CYW brush to clean the watch properly. Always wet the brush before use!

3

Rinse

If your watch is very dirty, rinse it first under the tap or in a bowl of lukewarm water. Repeat steps 2 and 3 until all the dirt is gone.

If your watch is very dirty, rinse it first under the tap or in a bowl of lukewarm water. Repeat steps 2 and 3 until all the dirt is gone.

4

Dry your watch

Dry the watch with the long fiber side of the soft nano cloth.

Dry the watch with the long fiber side of the soft nano cloth.

5

Shine & Protect Spray

Spray the Shine & Protect Spray on the watch and let it work for 10 seconds.

Spray the Shine & Protect Spray on the watch and let it work for 10 seconds.

6

Drying and polishing

Use the short fiber side of the CYW Nano Cloth to dry and polish to a radiant result.

Use the short fiber side of the CYW Nano Cloth to dry and polish to a radiant result.